In the course of all cases
Despite the apparent "low-status" as Secretary
(nerukovodyaschaya position, "the girl at the beck and call",
"mood swings chief victim"), the Secretary has the essential
advantage over the rest of the staff - he is always aware of all cases. Pass
through the most important documents, it is the second (after the head) learns
about the new appointments, the content of the orders and instructions, on
which depends the life of the company directly. That is why so many secretaries
are chocolates and have other signs of attention. Then, in order to keep
abreast of the latest changes.
Use the information wisely
Sure, smart secretary will not take a position dispassionate
observer distant from the office life. Secretary often somehow uses the
information. For example, it can hide a part of the collective problems, that
they "do not reach" to the head to shield colleagues. Or, on the
contrary, carefully "communicate" some information to his immediate
superior, thus "vysluzhivayas" in front of it and getting paid for it
"points" - specific advantages compared with other workers. As is
well known, that allowed one person to the other - a direct path to the
dismissal.
Always important to "catch the wave"
To earn the sympathy of the head, for the Secretary is very
important to "catch the wave", which is the chief. Only then it will
be "their" man in the office for two oak doors.
- Ira, what do you think about our Ole Lavrov? - asks the
Secretary Tatiana.
- Actually, it is a good worker, but what? - gently asked
the Secretary, as if probing the soil, trying to figure out what their ideas
wants to confirm in an interview chairwoman.
- I do not know, in my opinion, very slowness and too much
smoke - sets the direction for the conversation shefini.
- Oh, what you mean ?! - Ira vsploskivaet hands. - Yes you
are right. A smoke it is more than taking care of the interests of the company.
And it works, you just noticed a very, very slowly.
However, if Olga Lavrova good friend Ira, she politely say
nothing in response, not wanting to "upset" the head of their
counterarguments. However, if a friend Olya Ira, shefini will not inquire about
her professional appearance with the Secretary. She asks him who exactly will
give reputation unloved employee dingy hue.
Opinion on employees depends on the Secretary
Remember the phrase from a favorite of many Soviet movie
"Office Romance": "Vera, what can you say about
Novoseltseva"
Yes, it happens, it forms a secretary at the head of the
evaluation and the appropriate attitude to a particular employee. That is why
the secretaries so afraid. Sometimes, a "private" conversation with
the head of the department is the secretary or the reason for the increase, or
cause, in order to eventually get rid of a staff member.
Despite his immense waist, Lily always dressed
provocatively: translucent linen pants, neckline, short skirts. Lily has always
believed that "beauty can not hide," and did not even try to seem a
prude. On the other hand, why not wear, if not adopted a dress code in the
company? Why buy clothes specifically for work, unless required by management,
and the Internal Rules of the uniforms were not spelled out? Galina not pay
attention to Lily: they say, let go, what he wants. She wondered over Liling
appearance only at the moment when Katya secretary repeatedly sharpened its
focus on Liling appearance with obvious indignation:
- Galina, maybe it's none of my business, but Liling view,
it seems to me, very confused people coming into the office.
Galina did not conduct interviews with Lily, did not make
any remarks, much less put into the organization of the dress code. She was
indignant, just sitting in his office, when lunch drinking coffee with Kate.
But Lily did not renew the contract. And the work done by the secretary, played
an important role here.
What do you mean a good secretary?
Good - a relative term. More precisely, you can be
relatively good manager and staff with respect. Examples Secretary orientation
head described above. However, it happens that the secretary - is a real find
for the team.
Anna was secretary Adamovna long twelve years. All this
time, in the order was not only the incoming and outgoing documents. Anna
Adamovna has the talent to smooth out all the emerging conflicts in the office.
Once, when two young employee refused to stay after work to
award prizes to winners of the action, the director lost his temper.
- All Fired! - he shouted. - Everyone! Dial the new staff!
Soothe director took Anna Adamovna.
- Nikolai Fedorovich, are they foolishly rejected. Do not
take to heart. And the prizes we ourselves will hand. Who will cut the cake and
coffee cups expand as. Do not worry.
Anna Adamovna quickly prepared a table for the arrival of
the winners. And nothing happened. Write a statement of their own volition
director offered only one employee.
A lot of
forces dedicated to the Secretary, to protect employees from their bosses
anger. Much is being done to shefini mood improved. She even had a talent all
find a common language. And how she was able to create a cosiness in the
office! Perhaps that is why at the time of its work staff turnover in the
company of a few to a halt. And when Anna Adamovna gone, layoffs river
"spread" again ...
Wise leaders understand that the mind must be approached to
set not only the heads of departments, senior managers, but also secretaries.
Because the Secretary - it really is "terrible" the power of how
destructive and creative.
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