If the chief has the authority, it would rather listen than
to hurry to break the cry and unreasoned criticism.
But before the constructive criticism devoid of offensive or
abusive tone, advises the American magazine USNews & World Report, in no
case can not erect an impenetrable defensive wall - a more expensive. After
all, in fact, learn to move forward and learn new knowledge, experts insist,
can only be due to the ability to listen to and practice the received
criticisms and advice.
This is
especially important, of course, at work, especially if you are lucky and you
are in subjection to a reasonable and knowledgeable manager. But some workers
are organically not tolerate criticism and just can not not like to listen to,
and even to hear criticism of his address and thus lose sight of the very
useful and important things that can enrich the work experience and help
advance their own careers.
As
recommended by the American expert on management Alison Greene, author of
numerous publications in the field of work ethics and psychology, when your
boss / manager makes you notes and guides to the right path, try to proceed as
follows:
really listen to what was said. The fact that it is often in
such situations, employees immediately try to think about possible responses to
the criticism that distracts and prevents real insight into the topic and to
"digest" the information.
in response to criticisms not trim briefly "is done,
boss!", he says, "understand", as it seems likely that you have
no other thoughts than to quickly escape to freedom from the chief's office. At
the very least, tell the leader something like this: "I need time to think
over it all, and thank you pointed out to me on this."
Do not go in the dead of defense. In the end, you are not in
the courtroom, and your boss does not want you to defend. On the contrary, he
wants to see the signs that you are listening carefully and taking into account
heard.
Here is an example of two opposite approaches to this
situation.
Defensive answer: "I really hate to hear it all! I
worked on the problems of the X and the Z, and has fulfilled all of what you
asked me to, with these questions well, it was impossible to carry out in due
time! "
Outdoor deprived the defense of the charge response: "Thank
you, I pointed to it. In this project, I've missed some deadlines, because he
believed that the subjects classified as X and Z were a priority and,
therefore, concentrated on them. It turns out I was wrong? "
However, if
you really do not agree with the sounding criticism and convinced that tells
you not to hurt feelings, then it is possible to indicate with his hand. But
here the important choice of words and the tone in which you said them. So, you
could say the following: "In no way did not think it looks like this, and
very glad, that you enlighten me. From my perspective, it looks like
this - ... ".
Here, the author advises to enter the missing view.
And another tip from Alison Green, rejoice that your manager
makes you comments and gives useful advice. Many managers do not bother it,
leaving you to wonder - why is there still no salary increase, or in the
position for which you expected?
Chiefs who take the time to nurture subordinates - it's just
the ones on whom, and should work.
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